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Privacy Policy

Last Updated: 01/08/2025


Big Berry (“we”, “us”, or “our”) is committed to protecting your privacy. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which regulate how we collect, use, disclose, and store your personal information.


By using our website or services, you consent to the practices outlined in this Privacy Policy.


1. What Personal Information We Collect
We may collect personal information such as:

  • Your name, email address, phone number

  • Business name and job title

  • Any other information you provide via forms, email, or phone

  • Website usage data (including via cookies and analytics tools)

 

2. How We Collect Your Information
We collect personal information through:

  • Website forms

  • Email and phone correspondence

  • Social media and ad platforms

  • Cookies, tracking pixels, and analytics tools (such as Google Analytics)

 

3. Why We Collect Your Information
We use your information to:

  • Provide and improve our services

  • Communicate with you and respond to enquiries

  • Deliver marketing communications (if you’ve opted in)

  • Monitor website performance and user engagement

  • Comply with our legal obligations

 

4. Disclosure of Personal Information
We may disclose your information to:

  • Service providers and contractors who assist us with business operations

  • Advertising or analytics partners (e.g., Meta, Google)

  • Regulatory or legal bodies if required by law

We will not sell your personal information to third parties.

 

5. How We Store and Secure Your Information
We store your data on secure servers and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, or disclosure.
If we no longer need your information, we will take reasonable steps to destroy or de-identify it.


6. Cookies and Third-Party Tools
Our website uses cookies and third-party tools (such as Google Analytics, Meta Pixel, and CRM integrations) to track user behaviour and improve your experience.
You can disable cookies via your browser settings, but this may affect your ability to use parts of our website.


7. Accessing and Updating Your Information
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe and comply where required by law.


8. Marketing Communications
We may send you emails or other marketing messages if you’ve opted in. You can unsubscribe at any time using the link provided in each email.


9. Overseas Disclosure
Some of our service providers may be located outside of Australia. By using our website, you consent to the transfer of your information to these providers, in accordance with the Privacy Act.

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